Joann M Martin

Author:

Joann Martin

ISBN #:

0520073169

Author:

Joann Martin

ISBN #:

0520073150

Author:

Joann Martin

ISBN #:

0816524432

Author:

Joann Martin

ISBN #:

1931890625

US Patent:

20050131719, Jun 16, 2005

Filed:

Dec 16, 2003

Appl. No.:

10/737244

Inventors:

Mark Bresnan - Newtown CT, US
Bernard Gracy - Southbury CT, US
Joann Martin - Ridgefield CT, US

International Classification:

G06F017/60

US Classification:

705001000

Abstract:

A message processing system for preparing a plurality of messages to be distributed to recipients. A consolidator module receives data corresponding to the plurality of messages to be processed. The consolidator module is programmed to select individual message do be consolidated in a single message package. The consolidator module consolidates messages based on predetermined criteria. Exemplary consolidation criteria may include messages to be delivered to the same mailing address, messages having proximal due dates, messages for which the sender and recipient have authorized consolidation, messages for which marketing content is compatible, and messages for which business considerations are compatible. A distributor module is coupled to the consolidator module and receives a data stream containing consolidated message packages. The distributor module is programmed to determine optimal routing for production and distribution of message packages based on further criteria. Exemplary distributor criteria may include customer preferences for physical or electronic document delivery, capabilities of message production sites, marketing rules, and sender distribution rules.

US Patent:

20050132057, Jun 16, 2005

Filed:

Dec 16, 2003

Appl. No.:

10/736998

Inventors:

Mark Bresnan - Newtown CT, US
Bernard Gracy - Southbury CT, US
Joann Martin - Ridgefield CT, US

International Classification:

G06F015/16

US Classification:

709227000

Abstract:

A message processing system for preparing a large quantity of messages to be distributed to recipients. A first component is a consolidator module receiving data corresponding to the plurality of messages to be processed. The consolidator module is programmed to select individual message do be consolidated into a single message package based on predetermined criteria. Exemplary consolidation criteria may include messages to be delivered to the same mailing address, messages having proximal due dates, messages for which the sender and recipient have authorized consolidation, messages for which marketing content is compatible, and messages for which business considerations are compatible. In a further preferred embodiment, the consolidator module is coupled to a customer relationship management system. The customer relationship management system is preferably used to determining at least some of the consolidation criteria and for generating a template for consolidated message packages.