Pseg
Senior It Infrastructure, It Network Ops
Pseg
Senior Associate, It Professional
Verizon Oct 2006 - Dec 2015
Technical Analyst Crisis Management
Verizon Wireless Jun 2006 - Oct 2006
It Helpdesk
Education:
Felician University 2017 - 2019
Masters
Felician University 1999 - 2003
Bachelors
Essex County High School 1999
Essex County Vo - Tech High School
Newark Tech High School
Skills:
Microsoft Office Telecommunications Leadership Team Leadership Management Project Management Program Management Process Improvement Integration Help Desk Support Vendor Management Technical Support Technical Analysis Information Technology Crisis Management Customer Service Amazon Web Services English Troubleshooting
Information Technology Cards Help Desk Support Technology Solutions Cloud Communications Daily Operations Dns Hardware Diagnostics Operating Systems Networking Telecom Universities Communication Ip Desktop Support Customer Service Management Home Networking Default Software Mainframe Operations Crisis Management Training Network Administration Production Systems Customer Service Analytical Skills Wireless Mail Servers Hardware