Mapes LLC since Jun 2006
Managing Member
Ocwen Loan Servicing LLC Aug 2005 - Nov 2007
Senior Manager of Technology Business
Alliance Collection Agencies Nov 2000 - Aug 2005
Director of Technology
Mountain States Adjustment Apr 2000 - Nov 2000
Project Leader
Omni Credit Services Apr 1994 - Apr 2000
Vice President of Operations
Education:
Almeda University 2003 - 2005
MBA, Management Information Systems
Wisconsin State University 2002 - 2004
Wichita State University 1994 - 2000
Butler County Community College 1994 - 1996
Associates in Science, Computer Science
WIchita Aviation Education Center 1991 - 1994
A&P, Airframe and Powerplant
Skills:
Process Improvement Vendor Management Executive Management Management Business Development Call Centers Risk Management Business Analysis Strategic Planning Leadership Outsourcing Operations Management Ivr Management Consulting Business Continuity Analysis Customer Service Negotiation Training Strategy Integration Business Process Improvement Iso 27001 Information Security Management Analytics Process Engineering Credit Scoring Call Center Solution Architecture Process Automation Financial Risk Bs25999 Emergency Management Database Administration Global Management System Deployment Debt Collection Scoring Solution Design Deployment Risk Problem Solving Customer Relations Business Management Documentation Offsite Support Dialer Operations Operational Efficiency Compliance Management Cios
Interests:
New Technology Consulting Traveling Politics Workflow Optimization Science and Technology Information Security Management Systems Sightseeing Animal Welfare Strategic Dialer Improvements Amusement Parks Deep Sea Fishing
Awards:
BS 25999 Lead Auditor BSI of America Lead Auditor for Business Continuity Management international standard.
Certifications:
Iso/Iec 27001:2005 Lead Auditor (Information Security Governance) Bs 25999 (Business Continuity Planning) Holistic Information Security Practioner Bsi Americas Holistic Information Security Practitioner Institute
Mapes LLC - President (2007) Ocwen Credit Services - Senior Manager of Technology Business (2005-2007) Alliance Collection Agencies - Director of Information Technology (2000-2005) Mountain State Adjustment - Project Leader (2000-200) Omni Credit Services - VP of Operations (1994-2000)
Education:
Wichita Northwest High School - General, Butler County Community College - AS in Business, Wichita State University - Business
Jeremy Mapes (1989-1993), Leon Vose (1967-1971), Leigh Standa (1982-1985), Arlene Warren (1964-1968), Marj Kingsley (1977-1981), Jack Hamilton (1994-1998)