Amazon
Amazonian
Tucson Medical Center Jan 2017 - Mar 2017
Infrastructure Project Manager
Phoenix Children's Hospital Nov 2016 - Dec 2016
It Infrastructure Engineer
Phoenix Children's Hospital Sep 2013 - Mar 2015
Endpoint Engineer I
Avnet Jun 2006 - May 2011
It Support Analyst - Microsoft Exchange Administrator
Education:
Arizona State University 2010 - 2013
Bachelors, Operations Management
Mesa Community College 2003 - 2007
Associates, Associate of Arts
Skills:
Process Improvement Customer Service Change Management Logistics Windows Outlook Security Operations Management Microsoft Office Software Documentation Troubleshooting Visio Analysis Vmware Vendor Management Microsoft Exchange Sharepoint Integration Patch Management Leadership Virtualization Active Directory Hardware Computer Hardware
Interests:
Children Traveling Science and Technology Disaster and Humanitarian Relief Animal Welfare Fishing Health
Languages:
Mandarin English
Certifications:
Itil Foundation Certificate In It Service Management Exin
Department of Homeland Security Phoenix, AZ Jul 2012 to Oct 2012 Transportation Security OfficerAvnet Inc. Miami, FL May 2011 to Aug 2011 Supply Chain/Operations InternAvnet Inc. Chandler, AZ Dec 2008 to May 2011 Exchange AdministratorAvnet Inc. Chandler, AZ Dec 2006 to Dec 2008 IT Help Desk Analyst
Education:
Arizona State University Tempe, AZ 2013 Bachelor of Science in Operations ManagementMesa Community College Mesa, AZ 2007 Associate of Applied Science in Network System Administration
Skills:
Technical: Microsoft Applications Visio, Word, Excel, PowerPoint, & Outlook. Operating Systems: Windows & Mac. Proficient in HTML/CSS. Supported Mobile Platforms: iOS, Android, Blackberry, Palm, & Symbian. Strong analytical, interpersonal, communication, troubleshooting, & problem-solving skills. Languages: Bi-Lingual English and Chinese (Mandarin).