Customer Service • Scheduling • Word • Excel • Data Entry • Healthcare • Insurance • Documentation • Problem Solving • Medical Terminology • Customer Satisfaction • Health Insurance • Call Center • Call Centers • Lotus Notes • Microsoft Word • Software Documentation • Telephone Skills • Microsoft Excel
Health Net, Inc since Aug 2005
Customer Service Rep II and Appointment Specialist
Marshall Lane Manor Oct 2001 - Jul 2005
CNA
Connecticut In Home Assistance Dec 2000 - Jun 2001
CNA
Trilegiant Corporation Apr 1998 - Oct 2000
Customer Service Rep
Education:
Housatonic Community College 1997 - 1998
Bullard Havens RVTS 1997
Diploma
Skills:
Customer Service Scheduling Word Excel Data Entry Healthcare Insurance Documentation Problem Solving Medical Terminology Customer Satisfaction Health Insurance Call Center Call Centers Lotus Notes Microsoft Word Software Documentation Telephone Skills Microsoft Excel