Professional Disability Associates
Independent Contractor
Anthem Feb 2009 - Feb 2010
Customer Care Representative
Unum May 2006 - Nov 2009
Billing Specialist
Disability Rms May 2006 - Nov 2009
Customer Service Representative
Education:
Saint Joseph's College 1997 - 2001
Bachelors, Media Studies, Communication, Communications
Old Orchard Beach High School 1994 - 1997
Skills:
Customer Service Training Insurance Leadership Claim Powerpoint Coaching Team Building Fitness Communication Microsoft Office Research Personal Training Employee Benefits Public Speaking Call Centers Social Media Social Media Marketing Microsoft Excel Microsoft Word Telephone Skills Health Insurance Cpr Certified Sports Healthcare Data Entry Process Improvement Marketing Management Social Networking Event Planning Business Process Improvement Fundraising
Interests:
Children Environment Education Poverty Alleviation Human Rights Health
Languages:
English
Certifications:
Certified Personal Trainer Cpr Maine Life and Health Producer License
Convergys Corporation Ruston, LA Mar 2012 to May 2013 At Home Agent Tier 2 Technical Support/Customer CareTeleperformance Shreveport, LA Nov 2011 to Mar 2012 Technical Support - Internet Help DeskUnited Healthcare Nashua, NH Jan 2011 to Oct 2011 Customer Care Professional (CCP)West Corporation Omaha, NE Jan 2010 to Dec 2010 Performance Assessment Liaison (PAL)
Education:
Southern New Hampshire University Manchester, NH 2008 to 2009 Business Studies/Information Technology
Name / Title
Company / Classification
Phones & Addresses
Jennifer Jalbert Owner
Hollywood Hound Animal Services
250 Wallace Rd, Manchester, NH 03110
Jennifer Jalbert Information Technology Manager, Technology/Computer Coordinator
Manchester Board of Education Elementary/Secondary School · Elementary/Secondary School Executive Office · Elementary & Secondary Schools