Coventry Health Care - San Antonio, Texas Area since Dec 2011
Supervisor - Special Investigation Unit (S.I.U.)
Coventry Health Care Feb 2008 - Dec 2011
Service Center Trainer - Government Programs
AchieveGlobal Jan 2005 - Feb 2006
Certified Trainer
American Administrative Group Jun 2002 - Feb 2006
Corporate Trainer and Quality Assurance
Humana 1999 - 2000
Educational Coordinator - San Antonio area T.A.T.U. Program
Education:
University of the Incarnate Word 2010 - 2013
Bachelor of Arts (B.A.), Organizational Development and Human Resources
San Antonio College 2009 - 2010
Certification, Training and Development
Texas State Technical College 1994 - 1995
Skills:
Fraud Detection Human Resources Insurance Process Improvement Quality Assurance Strategic Planning Organizational Development Medicare Part C Instructor Led Training Program Management Employee Relations Leadership Development Training Employee Training Managed Care Instructional Design Business Process Improvement Management Staff Development Call Centers Workshop Facilitation
Interests:
Social Services Civil Rights and Social Action Education Environment Science and Technology Human Rights Health