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Jeffery David Garratt

age ~56

from Cary, NC

Also known as:
  • Jeffery D Garratt
  • Jeff D Garratt
  • Jeffrey Garratt
  • Jeffd Garratt
  • Jeffery Garrett
  • Jeffrey D Garrat

Jeffery Garratt Phones & Addresses

  • Cary, NC
  • Chapel Hill, NC
  • Apex, NC
  • Raleigh, NC
  • 704 Linden Ridge Dr, Holly Springs, NC 27540
  • Atlanta, GA

Us Patents

  • Web-Based Distributed Call Center Architecture

    view source
  • US Patent:
    20030035532, Feb 20, 2003
  • Filed:
    Aug 17, 2001
  • Appl. No.:
    09/932368
  • Inventors:
    Suresh Ganesan - Southplainfield NJ, US
    Jeffery Garratt - Holly Springs NC, US
  • Assignee:
    International Business Machines Corporation - Armonk NY
  • International Classification:
    H04M003/00
    H04M005/00
  • US Classification:
    379/265040, 379/266010
  • Abstract:
    Methods, systems, computer program products, and methods of doing business by improving automated processing of customer contact requests such as telephone calls, wherein incoming contact requests (including voice and corresponding data, if any) are programmatically routed to an available customer service representative (“CSR”). A distributed architecture is defined for call center operation, which enables CSRs to access the call center using thin-client devices and also to move about from one physical location to another, yet still be able to access the call center and handle incoming calls. The CSRs may therefore be remotely located. The call center system stores information regarding the CSR's current location, and uses this information when routing customer contact requests.

Youtube

Geoffrey Plant Presents 'Welcoming the Outsid...

Geoff Plants homilies teach by surprise. In this workshop Fr Geoff wil...

  • Category:
    Education
  • Uploaded:
    25 Mar, 2010
  • Duration:
    7m 5s

EDD GARRATT

www.balconytv.co... 06 PRESENTED BY LAYLA ANNA-LEE Edd Garratt is a s...

  • Category:
    Music
  • Uploaded:
    05 Mar, 2009
  • Duration:
    3m 43s

Kenny Garrett Quartet - Warsaw Summer Jazz Da...

Pierwszym koncertem Warsaw Summer Jazz Days 2008 by wystep kwartetu Ke...

  • Category:
    Music
  • Uploaded:
    13 Apr, 2009
  • Duration:
    8m 32s

David Garrett - Mission Impossible Theme

David Garrett with Band and Staatskapelle Weimar live in Cologne (15th...

  • Category:
    Music
  • Uploaded:
    17 Jan, 2010
  • Duration:
    4m 14s

Owen Firty Garratt

On30 Garratt on the Owen Firty Timber Co. layout - Morrinsville 2012

  • Category:
    Travel & Events
  • Uploaded:
    25 Apr, 2012
  • Duration:
    13s

Exclusive Interview with Rebecca Varidel, Boy...

How exciting hosting FoodinFocus Radio on Saturday as it is now on fil...

  • Category:
    People & Blogs
  • Uploaded:
    04 Sep, 2011
  • Duration:
    6m 34s

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