Amega Scientific - Marlton, NJ since Sep 2012
Customer Support Specialist
The Hibbert Group Apr 2010 - Oct 2012
Technical Specialist
NJ Shares Oct 2005 - Sep 2009
Team Leader and Assistant Manager
Alderac Entertainment Group Jun 2003 - Jan 2009
Freelance Writer & Project Manager
National Chemical & Cleaning 2003-2005 Apr 2003 - Sep 2005
Customer Service Manager
Education:
New Horizons Computer Center 2002 - 2003
Certification, A+ Hardware & Software
Allen/Singer Broadcasting 1987 - 1989
FCC License, Business Communications
Skills:
Customer Relations Customer Service Writing Customer Satisfaction Supervisory Skills Management Public Speaking Program Management Leadership Marketing Account Management Team Building Troubleshooting Training Human Resources Crm Project Management Team Leadership Microsoft Office Software Documentation Process Improvement Customer Relationship Management Business Process Improvement