Javonna Carlton

Javonna Carlton Wilson, NC

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Work:

West Corp
Rocky Mount, NC
2012 to 2013
Customer Service Advocate BB&T Corp
Wilson, NC
2011 to 2012
Customer Service Rep Better Days Ahead Home Care
Goldsboro, NC
2009 to 2011
Front Desk Receptionist/Office Support St. Mary's Home Care
Rocky Mount, NC
2008 to 2010
Office Manager HIPPA
Raleigh, NC
2004 to 2008
Sr. Customer Care Rep Sprint Telecommunications
Tarboro, NC
1999 to 2004
Customer Care Rep I

Education:

Liberty University Online
Certificate in Public Administration Wilson Tech College Online
Certificate in Administration

Javonna Carlton Wilson, NC

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Work:

West Corp

Oct 2012 to Apr 2013
Customer Service Advocate BB&T Corp
Wilson, NC
Dec 2011 to Apr 2012
Customer Service Rep Better Days Ahead Home Care

Oct 2010 to Aug 2011
Office Assistant St. Mary's Home Care
Rocky Mount, NC
Oct 2007 to Feb 2010
Executive Office Manager Beazer Homes Mike Meadows

Oct 2004 to Feb 2010
Sr. Customer Care Rep Sprint Telecommunications Bobbie Streeter

Mar 1999 to Apr 2004
Customer Care Rep I

Education:

Skills:

skills Skilled in call center operations Completed telephone training seminar Adheres to customer service procedures Collections and claims experience Strong problem solving aptitude Committed to maintaining data integrity Persuasive speaker Assist in hiring procedures (background checks, drug tests etc) Filing and data archiving HIPAA compliance Process Minutes for meetings