Cliffside Park High School
University of Minnesota
Skills:
Business Analysis Crm Enterprise Software Business Intelligence Business Process Improvement Management Project Management Document Management Program Management Solution Development Process Improvement Software Project Management Use Case Analysis Outsourcing Sdlc Software Documentation Requirements Analysis Salesforce.com Leadership Vendor Management Business Process Analysis Requirements Gathering Business Process Design Technical Documentation Technology Needs Analysis Roi Justification Sharepoint Pre Sales Six Sigma Customer Relationship Management Training Saas Professional Services Oracle It Strategy Integration Consulting
Bank of America Phoenix, AZ Aug 2010 to Sep 2011 IT Project Manager - Business AnalystCarolina Publishing & Advertising Corp Carrboro, NC Apr 2010 to Jul 2010 Project Manager - IT/AnalystOnDemand Web Solutions Chapel Hill, NC May 2009 to May 2010 Project Manager - Web DevelopmentNetworking Enterprises Chapel Hill, NC Jan 2008 to Jan 2009 Manager - Business SystemsBCBSNC Durham, NC Mar 2007 to Sep 2007 Business AnalystIKON National Account Program Malvern, PA 2004 to 2007 Implementation Manager - Business AnalystIKON National Account Program Malvern, PA 2000 to 2003 IT Business Process AnalystIKON Management Services Houston, TX 1999 to 1999 Regional Technology AnalystIKON Business Document Services Austin, TX 1997 to 1998 Electronic Document Production ManagerIKON Business Document Services Minneapolis, MN 1995 to 1997 IT/Network Manager
Education:
IKON University Apr 2007 PRPC Business Architect TrainingClaremore College Claremore, OK 1995 BA in JournalismIKON University Project Management FundamentalsIKON University Project Management InitiatingIKON University Project Management Planning
Business Analysis Technical Documentation Technology Needs Analysis Project Management Solution Development Business Process Improvement ROI Justification Document Management Software Documentation Use Case Analysis SharePoint Management Business Intelligence CRM Outsourcing Pre-sales Business Process Program Management Enterprise Software Salesforce.com