AppleOne 2006 - 2008
Business Professsional
ACS Feb 2006 - May 2006
Sr Operations Manager-Humana
Ticketmaster LLC Mar 2003 - Feb 2006
Consumer Support Manager, Call Centers
Ticketmaster, LLC Apr 2002 - Mar 2003
Regional Customer Service Manager-Midwest
Aegis Communications Group Jun 1997 - Dec 2001
Program Manager
Education:
Fairmont State University 2000 - 2001
Skills:
Management Crm Customer Service Leadership Call Center Call Centers Operations Management Team Leadership Strategy Strategic Planning