Marriott Hotels Feb 2015 - Mar 2016
Dual Front Office and Loss Prevention Manager
Marriott International Feb 2015 - Mar 2016
Casualty Risk Manager
Marriott Hotels Jun 2014 - Mar 2015
Rooms Operations Supervisor
Marriott Vacations Worldwide Corporation Sep 2013 - May 2014
Guest Service Agent and Night Auditor and Loss Prevention
Atlantic City Board of Education Nov 2009 - Apr 2014
Teaching
Education:
Johnson C. Smith University - Jcsu 2005 - 2009
Bachelors, Business Administration, Management, Business Administration and Management
Atlantic City High School 2001 - 2005
Skills:
Customer Service Front Office Event Planning Management Hospitality Management Team Leadership Social Networking Public Speaking Hospitality Industry Housekeeping Pbx Guest Service Management Customer Loyalty Team Motivation Branding and Identity Guest Recovery Event Management Time Management Teaching Loss Prevention Hotels Cross Functional Team Leadership Scheduling Staff Development Public Relations Outlook Hospitality Job Coaching Hotel Management Property Claims Claims Management Claims Investigations Auto Claims Casualty Claims
Interests:
Economic Empowerment Civil Rights and Social Action Education Philadelphia Eagles Arts and Culture
Aug 2013 to 2000 MOD/Guest Experience Coordinator/Night Auditor / Loss Prevention OfficerAtlantic City Board Of Education
Nov 2009 to 2000 Permanent Substitute TeacherAtlantic City Board Of Education Atlantic City, NJ Jan 2011 to Jan 2013 Tutor/Substitute/Event Transport/CoachTrump Marina Casino Hotel Atlantic City, NJ Dec 2009 to Dec 2010 Guest Services Coordinator/ Front Desk Agent
Education:
Johnson C. Smith University Charlotte, NC May 2009 Bachelor of Science in Business Management
Skills:
Computer Skills: PMS, MARSHA, ASGARD, SAF-LOK, Microsoft Word, Excel, PowerPoint, Publisher, Access, AS400 software