Macy's Inc Tempe, AZ 2006 to 2014 Credit Customer Service AnalystVital Processing Inc Tempe, AZ 2004 to 2005 Technical Support RepresentativeEarthlink Inc Phoenix, AZ 1998 to 2004 Tier 3 Broadband Support Representative
Education:
Loyola High School Towson, MD 1984 High School Diploma
Skills:
Skilled in call center operations MS Windows proficient Excellent problem-solving abilities Exceptional communication skills Excellent diagnostic skills Mac Os proficient Skilled in Microsoft Office Lotus Notes proficient