Ivette Rivera

Ivette Rivera

Ivette Rivera Tucson, AZ

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Work:

Onslow County Schools
Jacksonville, NC
Aug 2008 to Aug 2012
Substitute Teacher Nonviolent Crisis Intervention

Nov 2009 to Nov 2009
Effective Teacher Training, August Marine Corps Family Team Building
Yuma, AZ
Mar 2006 to Dec 2006
Programs Manager/Coordinator/Trainer Marine Corps Family Team Building

Oct 2004 to Jun 2005
Programs Coordinator/Key Volunteer Trainer U.S. Marine Corps

Aug 2002 to Oct 2004
Key Volunteer Coordinator/Advisor Camden County Juvenile Court

Jun 2000 to May 2001
Court Appointed Special Advocate Gibralter Publishing
Jacksonville, NC
Feb 1996 to Mar 1999
International Interpreter/International Sales Brynn Marr Hospital/Counseling Associates
Jacksonville, NC
Feb 1993 to Jan 1994
Office Manager East Coast Psychiatric
Jacksonville, NC
Aug 1990 to Jan 1993
Receptionist

Education:

San Juan City College
Santurce, PR
1987 to 1989
Associates Degree in Airline & Tourism Floyd E. Kellam High School
Virginia Beach, VA
May 1987

Skills:

Highlights: 7 years comprehensive experience in the coordination, management, and monitoring of various social and government programs. Outstanding ability to deal tactfully and professionally with customers and successfully resolve a variety of problems; excellent leadership skills demonstrating measurable results while enhancing the morale and effectiveness of personnel. Capable of handling multiple projects concurrently. Able to read, write, and speak English and Spanish fluently. Experience: PROGRAM MANAGEMENT Planned, implemented, maintained the budget and administered the Marine Corps Family Team Building program. Conducted and facilitated Command Team Briefs, pre-deployment and post-deployment support, Return and Reunion Program functions, Family Readiness Officer Training, Key Volunteer Training, Spouse Leadership Seminars, leadership and conflict management training. Established program goals and objectives; designed and established marketing strategies, and improved public relations. Took an ineffective program and implemented a process to inform and train spouses of active duty personnel and individual unit commanders on the availability of services which resulted in a 500% increase of spouse awareness and participation with a family member program. Established a Resource Training brief, scheduling installation and community speakers to inform participants of availability of services increasing their respective programs by at least 50%. Performs management surveys to ensure compliance with federal and installation regulations and guidelines. CUSTOMER SERVICE/SUPERVISORY SKILLS Superior ability to respond to customer complaints, identify problems, and successfully resolve issues with an emphasis on achieving customer satisfaction. Lead, evaluate, and counsel management in 10 different departments, instructing in program evaluations, attending to administrative matters, and the health and welfare of active duty family members. Functioned as the liaison between the different departments and multiple divisions to coordinate and organize the unusually high volume processing of records during deployments; guided, counseled, and advised family members during periods of extreme stress and the issues involved in suddenly becoming head-of-household. Developed class curriculum and conducted weekly training in the various programs/services and stress management. Developed, executed, and administered financial plans and budgets; maintained and enforced security for Marine Corps Community Services funds, supplies, equipment, and property to preclude or minimize the potential for fraud, waste and abuse.

Ivette Rivera Orlando, FL

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Work:

Ivette Rivera San Juan, PR

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Work:

Perfect Cleaning
San Juan, PR
Aug 2010 to 2012
Cleaning Technician Goodwill Industries
Miami, FL
Sep 2007 to Sep 2008
Sales Associate Lagasse Sweet, Inc
Miami, FL
Dec 2005 to Dec 2006
Assistant Operations Granmar Product, Inc
Miami, FL
May 2004 to Nov 2005
Accounting Clerk

Education:

Caribbean University
Carolina, PR
Jan 2009
BA Technical Career Institute
Miami, FL
Jun 2004 to Dec 2004
Diploma in Accounting Applications Roxbury Community College
Roxbury, MA
Feb 1989 to Dec 1990
Diploma in Business Skills

Ivette Delgado Rivera San Germn, PR

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Work:

OMJ PHARMACEUTICAL INC.
San Germn Municipio, PR
Mar 1995 to Mar 2012
Packaging Operator OMJ Pharmaceutical Inc.
San German Puerto Rico
Apr 2005 to Apr 2006
Reconocida como empleada simbolo