Ian G Storr

Ian Storr

view source

Location:

8430 northwest 40Th St, Coral Springs, FL 33065

Industry:

Information Technology And Services

Work:

Hughes Network Systems
Tier 2 Field Service Support
Teleperformance, Usa Feb 2015 - Oct 2015
Microsoft Office 365 and Exchange Online Tier 2 Support
Teleperformance Dec 2011 - Feb 2015
Office Escalations Manager and Reports Analyst
Teleperformance Dec 2009 - Dec 2011
Assistant Call Center Manager
The Answer Group (Tag) Dec 2007 - Dec 2009
Team Lead and Trainer

Education:

Miami Dade College 1985 - 1987
Associates, Management, Business, Art Florida Atlantic University
Bachelors, Bachelor of Science, Computer Information Systems

Skills:

Leadership
Team Building
Information Technology
Windows Server
Help Desk Support
Sharepoint
Active Directory
Computer Hardware
Itil
Windows
Dns
Software Installation
Operating Systems
Office 365
Networking
Microsoft Exchange
Escalations Management
Troubleshooting
Customer Satisfaction
Telecommunications
Vendor Management
Team Management
Team Leadership
System Administration
Process Improvement
Software Documentation
Tcp/Ip
Virtualization
Visual Basic
Microsoft Office
Operations Management
Wireless Networking
Microsoft Excel
Training
Network Administration
Change Management
Time Management
Customer Service
Windows 7
Technical Support
Business Strategy
Management
Coaching
Research
Laptops
Call Centers
Service Delivery
Cloud Computing
Servers
It Service Management

Languages:

English

Ian Storr Oakland Park, FL

view source

Work:

CHART HOUSE

Oct 2012 to Aug 2013
BUSSER DIRECT FREIGHT SERVICES

Jun 2009 to Dec 2009
WAREHOUSE WORKER

Ian Storr

view source