Tsp (Technology Service Professionals) Nov 2017 - Aug 2019
Associate Field Service Manager
Tsp (Technology Service Professionals) Jun 1, 2011 - Nov 2017
Operations Coordinator
Geek Squad Jun 2008 - Jun 2011
Cia
Education:
The University of Texas at Austin 1997 - 2002
Bachelors, Liberal Arts, History
Plano Senior High School
Skills:
Troubleshooting Windows 7 Computer Hardware Windows Windows Xp Technical Support Vmware Network Administration Networking Vpn Leadership Teamwork Management Customer Service Communication Mentoring Coaching Problem Solving Presentation Skills Microsoft Office Desktop Computers Interpersonal Skills Computer Maintenance Information Technology It Operations Laptops Active Directory Windows 10 Microsoft Products Office 365 Desktop Support Management Software Installation Microsoft Exchange
Languages:
German
Certifications:
Bill George on Self Awareness, Authenticity, and Leadership Being An Effective Team Member Holding Yourself Accountable Working With Upset Customers Having Difficult Conversations Improving Your Conflict Competence Communication Within Teams Customer Service Foundations