Heather M Swartz

Customer Service Representative

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Location:

284 Marsh Run Rd, New Cumberland, PA 17070

Industry:

Hospitality

Work:

Unifirst Corporation
Customer Service Representative
Advanced Industrial Services, Inc. Jun 2015 - Apr 2016
Project Coordinator
Coyne Textile Services Aug 2014 - Jun 2015
Service Coordinator
Patton Picture Company Dec 2013 - Aug 2014
Product Development Assistant
Tw Ponessa Aug 2013 - Jan 2014
Office Support

Education:

The Institute of Real Estate Studies 2012 - 2013
Hacc, Central Pennsylvania's Community College 1989 - 1992
Associates, Tourism Red Land Senior High 1985 - 1989

Skills:

Customer Service
Travel Management
Hotel Booking
Sales
Marketing
Hospitality Industry
Customer Satisfaction
Airline Reservations
Car Rental
Account Management
Hospitality
Lodging
Resorts
Temporary Housing
Revenue Analysis
Negotiation
Reservation
Administrative Work
Vacation Rental
Microsoft Excel
Microsoft Word
Microsoft Office
Rdp
Social Media Marketing
Hospitality Management
Travel Planning
Convention Services
Reservations
Office Administration
Trade Shows
Transportation
Travel
Amadeus
Worldspan
Galileo
Airline Ticketing
Time Management
Project Planning
Invoicing
Data Entry
Office Management
Meeting Planning
Floor Plans
Temporary Staffing
Training
Trade Show Production
Customer Support
Ticket Sales
Tourism

Heather Swartz

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Heather Swartz

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Heather Swartz

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Heather Swartz Lewisberry, PA

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Work:

Coyne Textile Services

Aug 2014 to 2000
Service Coordinator Patton Picture Company

Apr 2014 to 2000
Administrative Assistant People Share
Camp Hill, PA
Dec 2013 to Apr 2014
Administrative Assistant T W Ponessa
Harrisburg, PA
Aug 2013 to Dec 2013
Office Support Staff BOQ, LLC
Wormleysburg, PA
May 2011 to Mar 2013
Reservation Specialist/Customer Service/Sales & Marketing Goodrich & Company Promotions, Inc
Mechanicsburg, PA
Jun 2004 to Sep 2010
Office Manager/Administrative/Reserva... Agent First World Travel
Harrisburg, PA
Jan 2003 to Jun 2004
Travel Consultant Omega World Travel
Hershey, PA
Jan 2000 to Jul 2002
Agency Manager

Education:

Institute of Real Estate Studies
Camp Hill, PA
2012 to 2013
Real Estate Sandler Sales Institute
York, PA
2012 to 2012
Certificate in Sales AAA Travel Institute
Harrisburg, PA
Nov 1991
Diploma Red Land High School
Lewisberry, PA
1989
Diploma in Academic Harrisburg Area Community College
Harrisburg, PA
Travel/Tourism

Heather Swartz Lancaster, PA

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Work:

National Penn Bank

Oct 2011 to Present
Teller Union Community Bank
Marietta, PA
Jul 2007 to Jul 2011
Teller T.W. Ponessa & Associates Counseling Services
Lancaster, PA
Jul 2006 to Jun 2007
Therapeutic Support Staff (TSS) Weis Markets
Selinsgrove, PA
Jun 2000 to Jan 2007
HBC Clerk/Assistant File Clerk Ganser Library
Millersville, PA
Sep 1999 to Jan 2003
Periodical/Reference Desk Clerk/Interlibrary Loan Office Asst

Education:

Millersville University of Pennsylvania
Millersville, PA
2010
Master of Science in Clinical Psychology Milllersville University
o Bachelor of Arts in Psychology, 2005 o Bachelor of Science in Communication/Theatre, 2003