Outsourcing • Process Improvement • Bpo • Service Delivery • Team Management • Management • Business Process • Operations Management • Vendor Management • Strategy • Crm • Pre Sales • Project Management • Leadership • Training • Transition Management • Team Building • Business Process Improvement • Business Analysis • Offshoring • Mis • Performance Management • Business Intelligence • Customer Relationship Management • People Management • Lead Generation • Global Delivery • Requirements Analysis • Business Process Re Engineering • Six Sigma • Solution Architecture • Project Planning • Program Management • Process Engineering • Resource Management • It Service Management • It Strategy • Software Project Management • Call Centers • Quality Assurance • Performance Tuning • Software Development • Itil • Sdlc • Process Excellence • Pmp • Sla • Process Management • Software Development Life Cycle
Cognizant Technology Solutions Nov 2014 - Jul 2016
Associate Director
Cognizant Technology Solutions Nov 2014 - Jul 2016
Director
Cognizant Technology Solutions Jan 2011 - Nov 2014
General Manager Operations
Iks Health Mar 2010 - Dec 2010
Senior Assoc Vice President
E4E Healthcare Business Services Aug 2000 - Aug 2009
Assistant Vice President
Education:
Birla Institute of Technology and Science, Pilani 1987 - 1992
Master of Science, Masters, Chemistry
Skills:
Outsourcing Process Improvement Bpo Service Delivery Team Management Management Business Process Operations Management Vendor Management Strategy Crm Pre Sales Project Management Leadership Training Transition Management Team Building Business Process Improvement Business Analysis Offshoring Mis Performance Management Business Intelligence Customer Relationship Management People Management Lead Generation Global Delivery Requirements Analysis Business Process Re Engineering Six Sigma Solution Architecture Project Planning Program Management Process Engineering Resource Management It Service Management It Strategy Software Project Management Call Centers Quality Assurance Performance Tuning Software Development Itil Sdlc Process Excellence Pmp Sla Process Management Software Development Life Cycle