Skills:
Referrals, Scheduling appointments, Medical records, Licensed phlebotomist, Excellent patient care, Injections, Minor procedures (cystoscopy, lesion removal, catheter placement, etc ), EMR experience with different softwares available, Form requirements such as FMLA and prior authorizations, Health insurance policies and requirements, Refills and knowledge of medications including policies of scheduled narcotics, Patient history and chart updates, HIPAA regulations, ICD-9 and CPT coding, sensitivity to patient and family needs