8048 Cooper River Dr, Colorado Springs, CO 80920 • 719 594-4402 • 719 598-2022
4755 Templeton Park Cir, Colorado Springs, CO 80917
Colorado Spgs, CO
Palatine, IL
Orlando, FL
8048 Cooper River Dr, Colorado Spgs, CO 80920 • 719 201-4366
Work
Company:
Apple computer
Oct 2008
Position:
Apple home base advisor
Education
School / High School:
Chapman University- Colorado Springs, CO
1998
Specialities:
BS in Computer information management
Skills
Provided technical support to apple cust... • 10.6 • 10.7 • 10.8 Provides support to iCloud applicat... • Contacts • Calendar • Notes Offered customer service support • provided pre-sales consults • sold Apple branded products and answered...
Xerox 2014 - 2014
Customer Service Representatne
Hewlett-Packard 2014 - 2014
Technology Consultant
Apple 2014 - 2014
Apple Advisor
Hewlett-Packard May 2001 - Aug 2007
It Specialist
United States Air Force Oct 1985 - Jul 2001
Management Analyst
Education:
Colorado Technical University 2001 - 2002
Chapman University 1994 - 1998
Bachelors, Bachelor of Science, Management
Oct 2008 to 2000 Apple Home Base AdvisorHewlett Packard, Colorado Springs, CO Feb 2008 to Sep 2008 Technology Consultant
Education:
Chapman University Colorado Springs, CO 1998 to 2003 BS in Computer information managementColorado Technical Universty Colorado Springs, CO 2001 to 2002 Microsoft Certified Professional (MCP)Community College of the Air Force 1990 to 1991 AA in Human Resource (HR) Management
Skills:
Provided technical support to apple customers for desktops and portable computer s Provided troubleshooting for both hardware and software Troubleshoot MAC Operating systems versions 10.5,10.6,10.7,10.8 Provides support to iCloud applications: Mail, Contacts, Calendar, Notes Offered customer service support, provided pre-sales consults, sold Apple branded products and answered general questions about Apple products
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