Lockheed Martin 2010 - 2010
Senior Business Process Re-Engineer
Drt Strategies May 2009 - Sep 2009
Manager
Innovasystems International, Llc Oct 2008 - Mar 2009
Business Systems Analyst
Dsd Laboratories Mar 2008 - Jul 2008
Specialty Engineer Iii
New Vision Engineering Group May 2007 - Jul 2007
Systems Analyst
Education:
The Data Warehousing Institute Feb 2006
Kimball University Apr 2005
Kimball University Oct 2003
Howard University 1997 - 2000
Master of Business Administration, Masters, Management
Mississippi Valley State University 1993 - 1997
Bachelors, Bachelor of Arts, Political Science
Skills:
Business Process Improvement It Service Management Itil Certified Requirements Gathering Requirements Analysis Requirements Management Data Warehousing Data Mining Bmc Remedy Experienced Business Analyst Business Process Re Engineering Business Process Management Project Management Metadata Management Knowledge Management Requirements Traceability Business Process Mapping It Service Delivery Systems Analysis Full Sdlc Cmmi Etl Analysis Itil Business Process Program Management Management Business Analysis Business Intelligence
Oct 2013 to 2000 Senior Process EngineerZenetex LLC
Apr 2013 to Oct 2013 ITSM SpecialistKForce
Aug 2012 to Oct 2012 ITSM ConsultantLockheed Martin
Nov 2010 to Jul 2012 Business Process Analysis ManagerGH Consulting, Inc
Oct 2006 to Nov 2010 Independent ConsultantGRANT THORNTON LLP
Dec 2002 to Oct 2006 Senior Business Intelligence Consultant, Global Public SectorACCENTURE
Feb 2001 to Oct 2002 Business Analyst, Federal Government
Education:
Howard University May 2000 M.B.A in ManagementMississippi Valley State University Valley, MS May 1997 B.A. in Political Science
Skills:
Software Process Improvement (SPI), IT Service Management and Delivery, IT Infrastructure Library (ITIL), Requirements Analysis & Design, Performance Metrics & KPIs, Business Process Modeling, Software Quality Assurance (SQA), Capability Maturity Model (CMM), SDLC/SELC