Gioconda L Gordon

Accounts Receivable

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Location:

6168 Mountainside Dr, Hickory, NC 28601

Industry:

Telecommunications

Work:

CommScope - Hickory, NC since Jan 2008
Customer Service Rep, International
Arkwright Advanced Coating Nov 2001 - Apr 2006
International CSR
EFD, Inc. a Nordson Company Apr 1997 - Oct 1999
CSR
Walco Electric Company Mar 1989 - Oct 1997
Inside Sales

Education:

Comm College of RI 1997 - 2006
Universidad Ricardo Palma 1980 - 1984
Bachelor in Science, Management

Skills:

Telecommunications
Wireless
Product Management
Cross Functional Team Leadership
Fiber Optics
Sap
Customer Service
Call Centers
Customer Experience
Troubleshooting
Vendor Management
Process Improvement
Solution Selling
Account Management
Broadband
Customer Satisfaction
Team Leadership
Direct Sales
Continuous Improvement
Copper Cabling
Documentations
Intercultural Communication
International Sales
Market Pricing
Pricing Strategy
Spanish Speaking
Sales Operations
Leadership

Certifications:

Notary Public Nc

Gioconda Gordon Hudson, NC

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Work:

Corning Optical Communications through Adecco

Nov 2014 to 2000
Procurement Assistant COMMSCOPE INC
Hickory, NC
2007 to 2013
International Customer Service Arkwright Inc
Fiskeville, RI
2002 to 2006
Customer Service, Inside Sales Horton Interpreters
Providence, RI
2000 to 2002
Interpreter CENSUS
Providence, RI
1999 to 2000
Recruiter/Crew Leader EFD, Inc
East Providence, RI
1997 to 1999
International Customer Service, Inside Sales BANK OF BOSTON
Boston, MA
1996 to 1997
Banking - Part time WALCO ELECTIRC COMPANY

1989 to 1997
Sales, Distribution and Repair of Electrical Equipment

Education:

Community College of RI
Warwick, RI
2000 to 2005
Business Marketing/Management The Sawyer School
Pawtucket, RI
1986 to 1988
Travel & Tourism Business Ricardo Palma University
1980 to 1984
Bachelor in Business Administration

Gioconda Gordon

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