Nationstar Mortgage Oct 2014 - Jan 2018
Manager Regulatory Compliance
Springleaf Financial Services Jul 2013 - Oct 2014
Manager of Quality Assurance
Cg Technology Nov 2011 - Jun 2013
Compliance Manager
Citi Jun 2007 - Nov 2011
Quality Assurance Analyst, Senior
Education:
University of North Texas
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management
Skills:
Risk Management Banking Microsoft Excel Loans Portfolio Management Microsoft Office Microsoft Sql Server Project Management Project Planning Time Management Employee Training Critical Thinking Strategic Planning Business Strategy Business Development Quality Management Policy Management Organizational Development Regulatory Compliance Compliance Management Customer Relationship Management Business Process Improvement Legal Compliance Standards Compliance Legal Research Team Building Business Continuity Planning Strategic Partnerships Microsoft Outlook Microsoft Project Loss Mitigation Non Performing Loans Strategic Thinking Finance Quality Assurance Management Customer Service Training Financial Analysis Mortgage Lending Analytical Skills Financial Risk Financial Services Microsoft Word Internal Audit Performance Management Leadership Technical Support Compliance Process Review and Redesign
Nov 2011 to 2000 SupervisorCitigroup Irving, TX Jun 2007 to Oct 2011 Team Lead - Customer Relationship Manager II / Mortgage Underwriting FNMAThe Home Depot Call Center Addison, TX Jun 2006 to Jun 2007 Customer Service Team Lead
Education:
University of North Texas 2010 Bachelor's in Business Administration