Geraldine Nosie

Starts Coordinator

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Location:

Phoenix, AZ

Industry:

Hospital & Health Care

Work:

Dsi Door Sales & Installation
Starts Coordinator
Logisticare Oct 2017 - May 2018
Customer Service Representative
Lsg Sky Chefs Nov 2016 - Sep 2017
Cold Food Preparation
Mtba Sep 2013 - Sep 2015
Customer Service Representative
Televerde 2001 - 2010
Teleservices Representative

Education:

Skills:

Possess Solid Computer Skills
Excellent Working Knowledge Using Microsoft Office Suite
Abiity To Train and Motivate New Employees
Data Entry
Team Building
Lead Generation
Management
Call Centers
Training
Leadership
Market Research
Coaching
Process Improvement
Customer Experience
Office Management
Customer Service
Inbound Marketing
Customer Retention
Salesforce.com
Customer Satisfaction
Sales
Account Management
Cold Calling
Marketing
Telemarketing
Sales Operations
Email Marketing
Marketing Automation
Lead Management
Crm
Demand Generation
Customer Acquisition
Solution Selling
Sales Process
Direct Sales
B2B
B2B Marketing
Direct Marketing
Microsoft Office
Public Speaking
Microsoft Word
Powerpoint
Microsoft Excel
Customer Relationship Management
Business To Business

Interests:

Early European History
Native American
Architecture
Castles

Geraldine Nosie Phoenix, AZ

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Work:

Televerde
Phoenix, AZ
Oct 2001 to Oct 2010
Teleservices Representative (Inbound) ACI
Goodyear, AZ
Jan 1995 to Sep 1996
COMPUTER DATA ENTRY OPERATOR

Education:

Skills:

7+ years call center experience 2+ years data entry (keying 15,000 kph) Developed system improvements Planned/Implemented policy and procedures Proficient in Microsoft Office Documented and compiled logs and information Team lead SMART Training Certificate Levels 1 & 2 Created training presentation Facilitated training Addressed problem solving and troubleshooting Managed multiple phone lines Maintained quality control Proficient in Goldmine, Pivotal, and Televerde Proprietary CRMS Technical Training Certificate Levels 1-4