Sears Holdings Corporation
Technical Manager
Sears Holdings Corporation
Store Operations Manager
6Th Avenue Electronics Mar 2007 - Sep 2011
General Service Manager
Best Buy Jan 2003 - Jan 2007
Technical Manager
Wiz Jan 1998 - Jan 2003
Inventory and Project Manager
Education:
University of Puerto Rico - Cayey 1974 - 1977
Sacred Heart University
Skills:
Filemaker Pro Database Enthusiast Sap Retail Microsoft Office Fluent In Spanish World Class Customer Service Consumer Products Specialist Reverse Logistics Operations Management Field Service Process Engineering Environmental Compliance Product Return Sop Development Human Resources Six Sigma Business Development Team Leadership Program Management Customer Service Coaching Purchasing Training Process Improvement Profit Pricing Logistics Customer Satisfaction Manufacturing Budgets Retail Store Management Supply Chain Management Strategic Planning Cross Functional Team Leadership Consumer Electronics Team Building P&L Sales Management P&L Management Vendor Management Forecasting Inventory Control Time Management Product Management Warehousing Supply Chain
2011 to 2000 Store Operations ManagerSixth Avenue Electronics City, INC
2007 to 2011 Product Services / Service Coordinator; Service Manager and R&D CoordinatorBest Buy, Inc
2003 to 2007 Cross Dock Service Center and New England Technical ManagerThe Wiz Edison, NJ 1998 to 2003 Inventory and Project ManagerAmerican Appliances
1996 to 1998 Service Parts Manager/ Product Return Center Assist ManagerTops Appliance City, Inc
1981 to 1998 Director of Services / Product Return Manager
Education:
Sacred Heart University Santurce, PR 1974 to 1977 Business Administration