Awi Networks
Technical Support Manager
Awi Networks Nov 2016 - Sep 2018
Information Technology Specialist
Ccsi Jun 2015 - Dec 2015
Customer Service Representative
Regence Bluecross Blueshield of Utah Oct 2006 - Apr 2007
Customer Service Representative
Teleperformance, Usa Oct 2004 - Oct 2006
Customer Service Manager
Education:
Dixie Technology College 2015 - 2016
Associates
Dixie State University 2001 - 2002
North Valley Christian High School
Dixie State University
Skills:
Customer Service Customer Retention Information Security Management Customer Satisfaction Training Call Centers Team Building Sales Information Technology Computer Proficiency Microsoft Office Time Management B2B Troubleshooting Outsourcing Management Medical Billing Benefits Management Microsoft Excel Microsoft Word Telecommunications Billing Telemarketing Lead Generation B2B Marketing Hiring Employee Benefits Customer Experience Process Improvement
Languages:
English
Certifications:
Pc Pro+ Linux Pro Security Pro Network Pro Server Pro Cisco Routing Cisco Switches Cambium Pmp 450 Certified Testout.com, License Cvxwh License Cvxwh