Ultratec, Inc. - Madison, WI since Apr 2013
Technical Assistance Group Team Lead
Ultratec, Inc. - Madison, WI May 2012 - Apr 2013
Technical Assistance Group
Ultratec, Inc. - Madison, WI May 2011 - May 2012
Customer Service / Support Representative
Ultratec, Inc. - Madison, WI Aug 2008 - May 2011
Trainer
Ultratec, Inc. - Madison, WI Aug 2005 - Aug 2008
Training Assistant
Education:
University of Wisconsin-Madison 2000 - 2004
English Language and Literature
Skills:
Training Customer Service Public Speaking Teaching Leadership Technical Writing Employee Training Team Leadership Microsoft Word Proofreading Troubleshooting Editing People Skills Telecommunications Hr Policies Coaching Process Improvement
Interests:
I Spend Most of My Free Time Reading Tutoring Watching Movies
Mar 2013 to 2000 Technical Assistance Group Team LeadUltratec / CapTel Inc. Madison, WI May 2012 to Mar 2013 Technical Assistance GroupUltratec / CapTel Inc. Madison, WI May 2011 to May 2012 Customer Service / Support RepresentativeUltratec / CapTel Inc. Madison, WI Aug 2008 to May 2011 TrainerUltratec / CapTel Inc. Madison, WI Aug 2005 to Aug 2008 Training AssistantUltratec / CapTel Inc. Madison, WI Apr 2005 to Aug 2005 Captioning CoachUltratec / CapTel Inc. Madison, WI Oct 2004 to Aug 2005 CaptionistThe University Book Store Madison, WI 2003 to 2004 Sales Representative
Education:
University of Wisconsin - Madison Madison, WI 2000 to 2004 Certificate in Integrated Liberal StudiesUniversity of Wisconsin - Madison Madison, WI 2000 to 2004 BA in English