Check Point Software Technoloogies since Oct 2006
Technical Support Manager
Check Point Software since Jan 2006
Manager
CompuCom Jan 2005 - Jan 2006
Manager
AVAYA Technologies Jan 2000 - Jan 2005
Service Delivery Manager
Lucent Technologies 1996 - 2003
Support Manager
Education:
SMU 1996 - 1996
First Line Management, Business
Texas Woman's University 1972 - 1976
Texas Women University 1975
BS, Computer Science
Skills:
Telecommunications Enterprise Software Network Security Technical Support Vpn Call Centers Security Firewalls Tcp/Ip Switches Network Architecture Virtualization Computer Security Management Cisco Technologies Information Security Cloud Computing Process Improvement Troubleshooting Vmware Service Delivery Leadership Disaster Recovery Data Center Training Quality Assurance Team Management Managed Services Servers Routing Cissp Information Security Management Itil Routers Network Design