Travelers
Sales Manager and Hiring Manager
T-Mobile Mar 2009 - Jan 2012
Coach and Trainer
T-Mobile Jun 2008 - Mar 2009
Training Assistant
T-Mobile May 2007 - Jun 2008
Senior Representative
T-Mobile Jun 2006 - May 2007
Customer Service Representative
Education:
Middle Tennessee State University (Mtsu) 2000 - 2004
Bachelors, Bachelor of Science, Media Studies, Communication
Skills:
Sales Direct Sales Team Leadership Customer Experience Building Relationships Coaching Insurance Cold Calling Account Management Customer Retention Customer Service Sales Process Selling Call Centers Customer Satisfaction Process Improvement Strategic Planning Team Building Sales Management Telecommunications Performance Management Microsoft Office Sales Operations Time Management Cross Functional Team Leadership Management Property Leadership Training Public Speaking Communication Leadership Development Business Process Improvement Recruiting