mckesson automation since Mar 2003
help desk analyst
Stargate LLC Nov 2001 - Feb 2003
Help Desk Analyst
Red Siren Jan 2001 - May 2001
NOC Analyst
AT&T Wireless - Pittsburgh, PA Sep 1999 - Dec 2000
Quality Analyst
AT&T Wireless - Greater Pittsburgh Area Sep 1998 - Oct 1999
Inbound CSR
Education:
Point Park University 1979 - 1983
Bachelor of Arts (BA), Communications
carrick high school 1975 - 1979
Skills:
Technical Support Troubleshooting Active Directory Help Desk Support Windows 7 Windows Xp Networking Software Installation Hardware Software Documentation Windows Server Computer Hardware Printers Citrix Pc Anywhere Bmc Remedy Norton Ghost Laptops A+ Certified Remote Desktop Blackberry Enterprise Server Vpn Blackberry
Interests:
Politics
Key Account Manager: Grocery, Convenience And Drug
Wilsbach Distributors Inc
Key Account Manager: Grocery, Convenience and Drug
Wilsbach Distributors Inc Jun 1999 - Oct 2017
Regional Sales Manager
Wilsbach Distributors Inc 1992 - 1999
Account Sales Representative
Education:
Lebanon Valley College 2013 - 2013
Master of Business Administration, Masters
Lebanon Valley College 2010 - 2012
Master of Business Administration, Masters, Business Administration
Eastern University 2008 - 2010
Bachelors, Bachelor of Science, Business Administration
Hacc, Central Pennsylvania's Community College 2004 - 2008
Associates, Associate of Arts, Business Administration
Skills:
Account Management Sales Management Sales Leadership Management Marketing Marketing Strategy Strategic Planning Budgets Advertising Business Development Training Team Building Product Development Event Planning Pricing Recruiting Mentoring New Business Development Forecasting Budgeting Negotiation Problem Solving Coaching