Servicenow
Director, Customer Reference Operations
8X8, Inc.
Director of Customer Advocacy
Rocket Fuel Inc.
Senior Customer Advocacy Program Manager
Couchbase 2014 - 2016
Senior Customer Marketing Manager
Informatica 2012 - 2014
Senior Manager, Customer Programs
Education:
California Polytechnic State University - San Luis Obispo
Bachelors, Bachelor of Science
Golden Gate University
Master of Science, Master of Business Administration, Masters, Business
Saint Francis High School
Skills:
Saas Product Marketing Program Management Lead Generation Sales Enablement Messaging Competitive Analysis Management Enterprise Software Salesforce.com Return on Investment Demand Generation Customer Reference Customer Advocacy Analytics Go To Market Strategy Marketing Cloud Computing Solution Selling Customer Success Marketing Automation Leadership Marketing Strategy Software As A Service Net Promoter Score Direct Marketing Strategic Partnerships Multi Channel Marketing Customer Reference Programs Customer Advisory Board Development Customer Success Studies Customer User Group Programs User Groups B2B Marketing Product Development Customer Marketing Net Promoter Surveys Roi Analyzer Development
Interests:
Economic Empowerment Politics Science and Technology Animal Welfare Arts and Culture
Certifications:
C.p.s.m., Certified Professional In Supply Management, Lifetime Achievement Institute of Supply Management C.p.m.