Apr 2013 to 2000 Operations Manager - OpeningHyatt Hotels & Resorts Chicago, IL 2010 to 2013 Front Office/Housekeeping ManagementRenaissance La Concha Resort San Juan, PR 2009 to 2010 Front Desk ManagerThe Ritz-Carlton Fort Lauderdale, FL 2009 to 2009 Guest Relations Lead & Learning CoachThe Tides South Beach Miami Beach, FL 2008 to 2008 Guest Recognition CoordinatorThe Ritz-Carlton San Juan Hotel, Spa & Casino San Juan, PR 2004 to 2007 Guest Relations Coordinator
Education:
Florida International University Miami, FL 2008 to 2009 Master of Science in Hospitality ManagementUniversity of Puerto Rico Carolina, PR 2003 to 2007 Bachelor of Arts in Management