Frances C Geoffroy

Mobile Customer Service Representative

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Location:

705 Valley St, Rushville, MO 64484

Industry:

Telecommunications

Work:

Spectrum
Mobile Customer Service Representative
Centurylink
Technician Support Technician
H&R Block Dec 2016 - Nov 2018
Product Technical Support Specialist- Seasonal
Yoh A Day & Zimmermann Company Contractor at Sprint Dec 2016 - Nov 2018
Noc Control Technician Tier I
Afl Sep 2014 - Mar 2015
Noc Technican For Alta Telecommunications

Education:

Skills:

Telecommunications
Wireless
Networking
Voip
Wireless Networking
Troubleshooting
Ip
Ran
Computer Network Operations
Ethernet
Network Design
Switches
Telephony
Wan
Cisco Technologies
Routers
Ss7
Dwdm
Wireless Technologies
Voice Over Ip
Signaling System 7
Internet Protocol

Interests:

Civil Rights and Social Action

Languages:

English
French

Frances Geoffroy Rushville, MO

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Work:

Alta Telecom

Sep 2014 to 2000
Switch Engineer, Alcatel-Lucent Century Link
Gardner, KS
Feb 2014 to Mar 2014
NOC Engineer Ericsson - Sprint
Overland Park, KS
Mar 2013 to Nov 2013
NOC Engineer AT&T
Kansas City, MO
Mar 1996 to Jan 2011 United States Navy
San Diego, CA
1990 to 1993

Education:

Frances Geoffroy Rushville, MO

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Work:

ATT - formerly SBC Communications and Southwestern Bell Telephone
Kansas City, MO
Mar 1996 to Jan 2011
Communications Technician United States Navy
San Diego, CA
Jun 1990 to Dec 1993
Aviation Electronics Technician

Education:

American College of Technology
Kansas City, MO
Nov 1993 to Aug 1994
Associate in Network Administration and Information Security College Studies
1993 to 1994
Technology Summary

Skills:

Multiple 5ESS Switch and 1A ESS Switch training courses from Lucent Technologies, SWBT, SBC, and ATT. 5ESS, 1A ESS, Nortel DMS, ALCATEL, and CISCO switch, IBM switch platform, SONET equipment, DWDM, SS7, OC3, OC12, 0C48, AND OC192, Trunking, PSAP, Operation 100s, Adv. 5e CM training, Switch Recovery Outside and Inside Telephone plant, and Network monitoring, troubleshooting, maintenance, and repair, SMSI, Callnotes, Voicemail, VAD, PSUPH, SM2000, MS Office 2010, EXCEL, ACCESS, Relational Databases, UNIX, Windows 9X/NT/2000/XP/2007, Linux OS, 5ESS recent change and Translations, DN/TN provisioning, surveillance and analysis, Power school