Microsoft Works and Words • Customer Service Collections Billing • 10-key • 40-45 wpm Very Prompt Quick Learner • Highly Motivated • Exceptional Listener
Florida Blue
Service Advocate Ii
Delta Dental Dec 2015 - Nov 2016
Dental Insurance Consultant
Bank of America Jan 2012 - Mar 2014
Customer Service Representative
Community First Credit Union Oct 2006 - May 2009
Member Services Associate
Vystar Credit Union Oct 2005 - Jun 2006
Teller
Education:
Concorde Career Colleges 2010 - 2010
Nathan Bedford Forrest High School 2002 - 2005
Skills:
Customer Service Computer Proficiency Critical Thinking Billing Process Time Management Active Learning Call Centers Verbal Behavior Resolving Issues Social Listening Microsoft Office Microsoft Excel Microsoft Word Sap Financial Services Professional Services
Mar 2011 to Present Customer Service and Sale Rep IITalagy - Temporary Agency Jacksonville, FL Oct 2010 to Feb 2011 Customer Service RepresentativeCity of Jacksonville Jacksonville, FL Jun 2009 to Aug 2009 Administrative Assistant ICommunity First Credit Union Jacksonville, FL Sep 2006 to May 2009 Call Center Member Service RepVystar Credit Union Jacksonville, FL Oct 2005 to Jun 2006 Teller
Education:
HIGH SCHOOL Jacksonville, FL Diploma in General Education
Skills:
Microsoft Works and Words , Customer Service Collections Billing , 10-key ,40-45 wpm Very Prompt Quick Learner, Highly Motivated, Exceptional Listener