Eugene Gerber - Bolingbrook IL, US Michael Joseph Meyer - Kendall IL, US Ted Moulos - Lisle IL, US
Assignee:
Lucent Technologies Inc. - Murray Hill NJ
International Classification:
H04Q007/20
US Classification:
455440, 4554042, 4554561
Abstract:
A system for providing location data for determining which service provide is to receive a location based telephone call from a wireless telephone set. A list of call routing parameters for a wireless telephone is generated from the location of a wireless telephone. Each call routing parameter is a location descriptor which indicates location of a caller. A switching system then read each calling parameter from the list and attempts to find a service provider to receive the call. The switching system repeats the process until a service provider is determined. The call is then extended to the service provider.
Eugene Gerber - Bolingbrook IL Mary Rita Otto - Lisle IL Wayne Alan Senneke - Aurora IL
Assignee:
Lucent Technologies Inc. - Murray Hill NJ
International Classification:
H04M 300
US Classification:
379266
Abstract:
A central office controlled private branch exchange (PBX) is enhanced to provide more flexible services through the addition of new call vectors for controlling call processing. These new call vectors can access stored customer data to customize the treatment of incoming calls to meet the demands of individual customers. Advantageously, a broad class of new services for such systems is made available through the use of such new call vectors.
Mark Richard Blair - Bloomingdale IL Eugene Gerber - Bolingbrook IL Mark Thomas Miller - Aurora IL Ted Moulos - Lisle IL Christopher F. Robbins - Glen Ellyn IL Donald Robert Ziemann - Montgomery IL
Assignee:
Lucent Technologies Inc. - Murray Hill NJ
International Classification:
H04M 1104
US Classification:
379 45
Abstract:
Emergency service calls, such as 911 calls, are routed to specially trained operators at public service answering points (PSAPs). A PSAP switch, a special focus private branch exchange (PBX), is provided for interconnecting incoming PSAP calls to a PSAP position staffed by a PSAP operator. The PSAP position comprises a telephone facility for talking to the caller, and a PC for accessing and displaying data about the caller, i. e. , the caller's address, and any special characteristics such as a caller's disability, etc. An ISDN, (Integrated Services Digital Network), line connects a tandem access switch used for routing PSAP calls with the PSAP switch. The ISDN facility is used for conveying information about the caller for display at the PC of the answering PSAP position. Advantageously, this arrangement provides an integrated system for communicating both the voice of the caller, and the data describing the caller to a PSAP operator.
Eugene Gerber - Bolingbrook IL John H. Gustavson - North Aurora IL Frank J. Olderr - Glenview IL Mary R. Otto - Lisle IL Wayne A. Senneke - Aurora IL Donald R. Ziemann - Montgomery IL
Assignee:
AT&T Corp. - Murray Hill NJ
International Classification:
H04M 1500 H04M 124
US Classification:
379134
Abstract:
This invention relates to real time accumulation of telephone usage data and real time reporting of such data to a telecommunications system administrator. Telephones being monitored are identified in translation information of the connected switching system. When a reportable event occurs for one of these telephones, a data message is sent to a management information system (MIS) for the group that includes that telephone, and the records of that MIS are updated and displayed. Advantageously, real time information is displayed for selected individual and/or group telephone stations.
John C. Barrett - Elburn IL Eugene Gerber - Bolingbrook IL Mary R. Otto - Lisle IL Wayne A. Senneke - Aurora IL
Assignee:
AT&T Corp. - Murray Hill NJ
International Classification:
H04M 354
US Classification:
379265
Abstract:
An automatic call distribution (ACD) interface unit (AIU) which receives event messages generated by different telecommunication switches and forwards corresponding event messages to management of information system (MIS) processors. The AIU insures the uniqueness of identification codes by substituting a modified identification code when event messages destined for a single MIS processor are generated by two or more telecommunication switches.
Eugene John Gerber (born April 30, 1931) is an American prelate of the Roman Catholic Church. He served as Bishop of Dodge City from 1976 to 1982, and ...
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