Buffalo State College since Jan 2013
Lecturer
Independent Health since Apr 2010
Learning & Development Consultant
BlueCross BlueShield of Buffalo 2007 - Apr 2010
Instructional Designer
BlueCross BlueShield of Buffalo Jan 2007 - Nov 2009
Training Specialist III
ACS – Affiliated Computer Services Jan 2001 - Sep 2006
Learning and Development Specialist
Education:
Buffalo State 2009 - 2012
M.S, Creative Studies
Niagara University 1995 - 1998
BS, Hotel & Restaurant Administration with a Minor in Computer Information Systems
Niagara County Community College 1993 - 1995
Associates, Accounting
Skills:
Training Leadership Change Management Management Team Building Leadership Development Process Improvement Consulting Workshop Facilitation Organizational Development Strategic Planning Project Management Captivate Program Management Problem Solving Coaching Microsoft Office E Learning Powerpoint Performance Management Customer Service Insurance Instructional Design Employee Training Team Leadership Quality Assurance Sales Microsoft Excel Management Development Employee Benefits Creative Problem Solving Instructor Led Training Blended Learning Software Documentation Time Management Call Centers Staff Development Human Resources Employee Relations Vendor Management Budgets Microsoft Word Business Analysis Data Analysis Analysis Training Delivery Innovation Organizational Effectiveness Lectora Business Process
Awards:
Received the Mary Murdock Creative Spirit Scholarship in 2012.