Eric H Pettersen

Eric Pettersen

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Location:

Secaucus, NJ

Industry:

Security And Investigations

Work:

Skills:

Customer Service
Project Management
Security
Access Control
Closed Circuit Television
Ip Cameras
Voice Over Ip
Structured Cabling

Eric Pettersen

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Eric Pettersen

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Sales / Client Services / Account Management

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Location:

Los Angeles, California

Industry:

Telecommunications

Work:

Global Tel*Link - Western United States Nov 2010 - Apr 2012
Account Executive / Sales and Marketing
Public Communications Inc. - Western United States Jan 2006 - Nov 2010
Client Services Account Manager
Public Communications Inc. 2003 - 2006
Customer Service Assistant Manager
Public Communications Inc. 2001 - 2003
Customer Service / Tech Support
Public Communications Inc. 1998 - 2001
Outside Agent Support / Major Accounts Manager

Education:

Santa Monica College 1989 - 1992
Associate, Business Venice High School 1986 - 1988
Diploma, Swim Team, Art, Photography, Computers

Skills:

planning agendas/meetings
planning organizational needs
setting up and giving demonstrations
writing reports
organizing tasks
budgeting expenses
prioritizing work
developing new ideas
meeting people
finding information
Complaints Handling
compiling statistics
confronting people as needed
proposing ideas
dispensing information
adapting new procedures
coping with deadlines
investigating problems
Public Speaking
dramatizing ideas
writing letters/papers/proposals
being thorough
coordinating schedules/times
managing people
interviewing prospective employees
running meetings
selling products
teaching/instructing/training individuals
relating to the public
enduring long hours
entertaining people
delegating responsibility
mediating between people
screening telephone calls
making decisions
Conflict Resolution
Selling Ideas
taking independent action
maintaining emotional control under stress
providing customers with service
Reports
Meet Deadlines
Management
Business Services
Budgets
Telephone
Project Planning
Training
Adaptation
Telecommunications

Interests:

motorcycles, business development, telecom, data-com networking, management, technology, consumer electronics, video game developement, music, electric skateboards, Riedell skates, Roller Derby, photography, photoshop, video editing, DVD authoring, culinary arts, vintage & classic cars, travel, Disneyland, computer animation

Honor & Awards:

2006 employee of the month -PCS 2005 employee of the month -PCS 2003 Effective Management Technique - certificate 2003 Telecom, data-com and networking for non-engineers-Terra com Training Institute certificate 1999 full year perfect attendance award - PCS 1998 Fred Pryor Seminar Powerful Telephone Techniques certificate 1996 Pacific Business & Futures, INC. Retail Training Course certificate