Ellis E Bishop

US Patent:

7729270, Jun 1, 2010

Filed:

Jan 13, 2005

Appl. No.:

11/034905

Inventors:

Ellis Edward Bishop - Austin TX, US
Randy Scott Johnson - O'Fallon MO, US
James Michael Kenley - Erie CO, US
Tedrick Neal Northway - Wood River IL, US
H. William Rinckel - Prospect CT, US
Clea Anne Zolotow - Golden CO, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G01R 31/08
G06F 11/00
G08C 15/00
H04J 1/16
H04J 3/14
H04L 1/00
H04L 12/26

US Classification:

370252, 370229

Abstract:

A method is disclosed for managing the performance of shared computing resources in furtherance of delivering on-demand IT services to multiple customers. The inventive method comprises predicting the performance of resources allocated among the customers to minimize performance related problems; preventing performance related problems by evaluating the impact of changes in resource allocations; reacting to performance alerts to resolve performance related problems; and determining the appropriate level of resource performance needed in service level agreements, and that these requirements detailed in the service level agreements are achieved. This Performance Management method ensures that the demands of the customers are not affected by the allocation and utilization of the shared IT resources.

US Patent:

20050259683, Nov 24, 2005

Filed:

Apr 15, 2004

Appl. No.:

10/825025

Inventors:

Ellis Bishop - Austin TX, US
Randy Johnson - O'Fallon MO, US
Tedrick Northway - Wood River IL, US
H. Rinckel - Prospect CT, US
Matthew Shaw - Firestone CO, US
Clea Zolotow - Golden CO, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

H04J003/16
G06F015/173
H04J003/22

US Classification:

370468000

Abstract:

A system and method is disclosed for managing information technology resources to provide processing capacity to multiple customers with varying requirements in a shared computing environment. The inventive process comprises producing and maintaining a capacity plan that allocates capacity resources, handling requests for additional capacity resources, and analyzing requests for additional capacity resources to identify issues that should be resolved in future allocations.

US Patent:

20060015841, Jan 19, 2006

Filed:

Jun 30, 2004

Appl. No.:

10/880863

Inventors:

Ellis Bishop - Austin TX, US
Randy Johnson - Ofallon MO, US
Tedrick Northway - Wood River IL, US
H. Rinckel - Prospect CT, US
Matthew Shaw - Firestone CO, US
Clea Zolotow - Golden CO, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 9/44

US Classification:

717102000

Abstract:

An example of a solution provided here comprises: providing a shared platform that is prepared to accept an incoming customer; for the incoming customer (a) planning a configuration of hardware, software, and network components; (b) designing the configuration; and (c) utilizing at least one configuration management control point; accepting the incoming customer, among multiple customers, on the shared platform; sharing hardware and software, among the multiple customers; and maintaining information concerning the shared platform.

US Patent:

20060031813, Feb 9, 2006

Filed:

Jul 22, 2004

Appl. No.:

10/897355

Inventors:

Ellis Bishop - Austin TX, US
Leslie Johnson - Tarrytown NY, US
Randy Johnson - Ofallon MO, US
Kathy Merendino - Walkersville MD, US
Tedrick Northway - Wood River IL, US
H. Rinckel - Prospect CT, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 9/44

US Classification:

717102000

Abstract:

An example of a solution provided here comprises: providing a shared platform that is prepared to accept an incoming customer; for the incoming customer, (a) utilizing at least one information technology management control point; and (b) porting the incoming customer's application, or boarding the incoming customer's application, or both; accepting the incoming customer, among multiple customers, on the shared platform; and sharing hardware and software, among the multiple customers.

US Patent:

20070011092, Jan 11, 2007

Filed:

Jul 5, 2005

Appl. No.:

11/174960

Inventors:

Ellis Bishop - Austin TX, US
Randy Johnson - O'Fallon MO, US
Linda Kalmes - Loveland CO, US
James Merritt - Lexinggton KY, US
Tedrick Northway - Wood River IL, US
H. Rinckel - Prospect CT, US

International Classification:

G06Q 40/00

US Classification:

705040000

Abstract:

A system and method for creating a hybrid invoice for services provided to a customer by an on-demand data center are disclosed. The method comprises providing a shared computing environment wherein computing resources are shared between the customer and at least one other user; allocating sufficient computing resources from the shared computing environment to provide a requested service; recording in a database the number of computing resource units required to provide the requested service; extracting from the database the number of computing resource units consumed by the customer during a billing period; and calculating a cost for providing the number of computing resource units consumed by the customer during the billing period.

US Patent:

20070027731, Feb 1, 2007

Filed:

Jul 26, 2005

Appl. No.:

11/189913

Inventors:

Ellis Bishop - Austin TX, US
Randy Johnson - O'Fallon MO, US
Tedrick Northway - Wood River IL, US
Norman Peterson - Austin TX, US
Paul Peterson - Round Rock TX, US
H. Rinckel - Prospect CT, US

International Classification:

G06F 9/44

US Classification:

705007000

Abstract:

A method for analyzing a problem in a distributed processing business system used to provide a service is disclosed. The method comprises identifying the problem; preparing for an audit; performing the audit; reviewing the audit; developing an action plan; developing an execution plan; deploying a solution in accordance with the execution plan; monitoring the deployed solution; and recording lessons learned. Alternatively, the method may be applied to evaluate the capacity of a distributed processing business system to provide a prospective service. In this alternative embodiment, the method comprises identifying the problem; preparing for an audit; performing the audit; reviewing the audit; preparing a rating table; populating the rating table with results from the audit; calculating a service rating based upon the results entered in the rating table; and presenting the service rating to management.

US Patent:

20070028300, Feb 1, 2007

Filed:

Jul 28, 2005

Appl. No.:

11/191619

Inventors:

Ellis Bishop - Austin TX, US
Randy Johnson - O'Fallon MO, US
Linda Kalmes - Loveland CO, US
Gary Little - Apex NC, US
Tedrick Northway - Wood River IL, US
H. Rinckel - Prospect CT, US
Samuel Thennis - Longmont CO, US

International Classification:

G06F 12/14

US Classification:

726022000

Abstract:

An on-demand security service ensures isolation of the service provider's customers where the customers share resources at the system, subsystem, and storage level. The security service is provided in a pre-production phase and in a post production phase. The pre-production phase takes place prior to boarding the customer. In the pre-production phase the resources to be protected are defined in a security guide, and using the security guide, physical segregation at the facility, network, and technical and delivery support levels is planned and then implemented. In the post production phase, on going activities are proactive and reactive. Proactive activities include maintaining physical segregation by reviewing and updating the security guide, and testing physical segregation by performing security audits and penetration tests. Observations and finding of the audits and penetration tests are resolved. Reactive activities include identifying isolation failures, coordinating appropriate actions, and resolving the isolation failure. The service may be embodied in a system and in a computer implemented process comprising a security guide file (SGF), a security guide application (SGA), a security implementation application (SIA), a security validation application (SVA), and an event coordination application (ECA).

US Patent:

20070282653, Dec 6, 2007

Filed:

Jun 5, 2006

Appl. No.:

11/422113

Inventors:

Ellis Edward Bishop - Austin TX, US
Tian Jy Chao - Bedford NY, US
Pankaj Dhoolia - Dadri, IN
John Patrick Hogan - Stone Ridge NY, US
Rajesh Jaluka - Poughkeepsie NY, US
Santhosh Babu Kumaran - Peekskill NY, US
David Matthew Loewenstern - New York NY, US
Heiko Hary Ludwig - New York NY, US
Ann M. Moyer - Woodstock NY, US

International Classification:

G06F 9/46

US Classification:

705 8

Abstract:

Disclosed is an apparatus and method for implementing a repository of services. One embodiment describes a method consisting of defining a plurality of atomic services, providing at least one service composition from the definition of the plurality of atomic services, and combining at least one atomic service associated with the at least one service composition with a service plan. The method further consists of providing a service plan that describes the control and data flow between the at least one of the plurality of atomic services and the at least one service composition.