Edbreion Howard

Mortgage Servicing Analyst

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Location:

Austin, TX

Industry:

Banking

Work:

Onewest Bank Sep 2014 - Mar 2016
Analyst I
Ibc Mortgage Sep 2014 - Mar 2016
Mortgage Servicing Analyst
Onewest Bank Dec 2012 - Sep 2014
Claims Specialist
Biomat Usa Feb 2009 - Dec 2012
Procurement Specialist

Education:

Skills:

Customer Service
Contract Negotiation
Credit
Banking
Business Process Improvement

Edbreion Howard Austin, TX

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Work:

Biomat USA, Inc

Feb 2009 to Present
Procurement Specialist Biomat USA, Inc
Austin, TX
Jan 2008 to Feb 2009
Quality Assurance Associate Kappa Alpha Psi Fraternity, Inc
Austin, TX
Apr 2004 to Dec 2007
Treasurer, Community Service Chair

Education:

Skills:

* Communication - Deals with internal and external employees at all levels via telephone and email, to ensure successful communication via actively listening and probing questions. * Problem solving - Resolves in-depth queries in a methodical manner independently and with internal and external employees to find appropriate resolutions, efficiencies and high level of quality. * Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals. * Planning and organizing - Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. * Systems knowledge - 3+ years of experience working with SAP. * Operation Systems - Very comfortable with MacOS and Windows operating systems. * Microsoft Office - Completed 9-week course on Microsoft Office (Excel, Word, Outlook, Access, Power Point)