Global Incident ManagerCiti Newcastle, DE Jan 1996 to Apr 2012 Senior Mainframe Tech AnalystBeneficial Savings Bank, National Liberty Corp. Sears Eastern Territory Data Center, Pennwalt Corporation, Franklin Mint. Philadelphia, PA Operations- Operator, Lead, Shift Manager.
Education:
Archbishop Prendergast High School Drexel Hill, PA 1979 to 1979 Diploma in AcademicMarple Technical School Broomall, PA 1976 to 1977 Certficate in Data Processing ( IT)
Skills:
Globalization, TCP/IP,ITIL, JCL, FTP, VSAM, TSO,ChangeMan, Z/Os, Mainframe Batch Processing, OPC TWS Scheduler, CA-7 Scheduler, Tivoli Monitoring Connect: Direct,NDM, FTP, TSO, IBM utilities, CA-7 , Microsoft products and Operating Systems, Regulatory Compliance, Disaster Recovery. Recursive problem identification, analysis and elimination. Manual process elimination. Support Systemic change efforts for programming staff. Risk Management. Performance Metrics, Quality Assurance. Provide Technical Assistance to Operations and Tech Groups globally
Donna Rieman 1969 graduate of Warsaw High School in Warsaw, IN is on Classmates.com. See pictures, plan your class reunion and get caught up with Donna and other high school alumni