U.s. Department of Justice
Helpdesk Analyst
Wmata Sep 1, 2016 - Jul 2017
Senior Helpdesk Technician
Carefirst Bluecross Blueshield Feb 2016 - Sep 2016
Benefits Specialist
Hr Certification Institute - Hrci Dec 2015 - Feb 2016
Human Resources Certification Client Relations Coordinator
Carefirst Administrator/Ncas Jun 2015 - Dec 2015
Benefits Specialist
Education:
Johnson C. Smith University - Jcsu 2000 - 2004
Bachelors, Bachelor of Arts, Media Studies, Communication, Communications
Wilson High School 1999
Florence Public School District One
Wilson High School (Florence, South Carolina)
Johnson C. Smith University - Jcsu
Skills:
Recruiting Training Microsoft Excel Event Planning Social Media Team Building Strategic Planning Outlook Sales Marketing Banking Customer Service Research Management Credit Human Resources Leadership Public Speaking Change Management Process Improvement Program Management Team Leadership Community Outreach Employee Benefits Microsoft Office Employee Relations Onboarding Policy Microsoft Word Powerpoint New Hire Orientations Coaching Time Management Leadership Development
Interests:
Incorporated Children Happy Hours Traveling Civil Rights and Social Action Education Singing In Groups Arts and Culture Alpha Phi Alpha Fraternity Alpha Phi Omega Singing Human Rights Meeting New People Acting Health
Dec 2008 to 2000 Human Resource Customer Service RepresentativeHewitt Associates Charlotte, NC Aug 2008 to Nov 2008 Benefits AdministratorGlobal Compliance Charlotte, NC Apr 2008 to Aug 2008 Communication SpecialistLash Group Charlotte, NC Oct 2005 to Apr 2008 Patient Care Coordinator
Education:
Johnson C. Smith University Charlotte, NC Bachelor of Arts in Public Relations