Rimini Street
It Support Analyst
Uc Berkeley Apr 2013 - Sep 2013
Technology Center Manager
Lockheed Martin Jan 2011 - Feb 2013
It Support Specialist
Riggng International Apr 2010 - Oct 2010
Technical Support Analyst
Rudolph and Sletten Aug 2002 - Mar 2010
Senior Technical Support Specialist
Education:
San Francisco State University
Bachelors, Bachelor of Science
Computer Training Academy
San Francisco State University, Lam Family College of Business
Bachelors, Bachelor of Science, Business Administration, Business
Golden Gate University
Master of Science, Masters
Skills:
Lan Wan Technical Support San Active Directory It Asset Management Wireless Networking Dell Computers Video Conferencing Microsoft Exchange Hardware Call Centers Desktop Deployment Windows 7 Help Desk Support Active Directory Experience Wan Remote User Support Comptia A+ System Administration Vmware Software Documentation Noc Encryption Software Bmc Remedy Blackberry Printers Citrix Remedy/Heat Software Call Center Blackberry Support Qa Testing
Jan 2011 to Present Technical Support SpecialistRigging International Alameda, CA Apr 2010 to Oct 2010 Technical Support AnalystRudolph and Sletten/Tutor Perini Redwood City, CA Aug 2002 to Mar 2010 Sr. Technical Support Specialist
Education:
San Francisco State University San Francisco, CA Aug 2002 to Mar 2010 BS in Business AdministrationGolden Gate University San Francisco, CA MS