Leadership • Call Centers • Customer Satisfaction • Team Building • Customer Service • Telecommunications • Customer Experience • Customer Retention • Sales • Coaching • Training • Call Center • Telephony • Process Improvement • Troubleshooting • Account Management • Team Leadership • Direct Sales • Interviews • Microsoft Office • Management • Microsoft Excel • Cross Functional Team Leadership • Microsoft Word • Performance Management • Avaya • Hiring
Languages
Spanish
Interests
Social Advice • Actors and Actresses • Singers and Musicians • Television • Cameras • Hotels • Digital Cameras • Entertainment • Dating and Relationships • Photography • Music • Restaurants • Startups • Food • Google • Travel • Movies • History
Comcast - Minnetonka since Jul 2011
Customer Loyalty Supervisor
Comcast Oct 2009 - Jul 2011
Customer Service Supervisor
Comcast Jan 2007 - May 2008
Senior Customer Account Executive
Comcast Apr 2005 - Jan 2007
Customer Account Executive
Education:
Universidad Adventista del Plata 1990 - 1994
Bachelor degree in Theology, Theology
Skills:
Leadership Call Centers Customer Satisfaction Team Building Customer Service Telecommunications Customer Experience Customer Retention Sales Coaching Training Call Center Telephony Process Improvement Troubleshooting Account Management Team Leadership Direct Sales Interviews Microsoft Office Management Microsoft Excel Cross Functional Team Leadership Microsoft Word Performance Management Avaya Hiring
Interests:
Social Advice Actors and Actresses Singers and Musicians Television Cameras Hotels Digital Cameras Entertainment Dating and Relationships Photography Music Restaurants Startups Food Google Travel Movies History