Wal-Mart since Dec 2009
Technical Writer
State Street Sep 2009 - Nov 2009
Technical Writer
Exaktime Jun 2008 - Nov 2008
Technical Writer
Capital Group Mar 2008 - Apr 2008
Technical Writer
Focus Visual Communication Jan 2004 - Dec 2007
Technical Writer/Web Site Designer
Education:
Clark University 1984 - 1985
Worcester State College
B.A, English
Skills:
Technical Writing Online Help FrameMaker Software Documentation Visio HTML RoboHelp Editing Software Development Quality Assurance Training Technical Documentation User Interface Design Security Manuals Proofreading WordPress Newsletters Content Management Blogging Troubleshooting Management JavaScript Team Leadership
Honor & Awards:
Presenter, WinHelp and Web Developers Conference, Austin, TX: NetHelp Technology
Award winner, STC Northern California Technical Publications for Borland C++ Online Help
Presenter, STC Online SIG: Windows Online Help
Presenter, STC region 8 conference: Creating Online Help
TKC Global
VP
TKC Global Services since 2008
Vice President
TKC Global since 2004
Vice President
Education:
American University - Kogod School of Business
MBA
University of San Francisco
BS, Business Management
Skills:
Professional Services Program Management Cloud Computing Enterprise Software Strategic Partnerships Saas Integration Strategic Planning Business Development Leadership Security Solution Selling Government Contracting Dod Strategy Government Data Center Cross Functional Team Leadership Proposal Writing Management Process Improvement Management Consulting Business Strategy Business Process Improvement Enterprise Architecture New Business Development Executive Management Account Management It Strategy Start Ups Business Alliances Networking Crm Information Technology Disaster Recovery Business Intelligence Storage Pmp Vendor Management Information Assurance Go To Market Strategy Team Leadership Virtualization Information Security Business Analysis Computer Security Channel Partners Network Security Storage Area Networks Federal Government
Walmart Jan 2010 - Mar 2013
Technical Writer
State Street Sep 2009 - Nov 2009
Technical Writer
Exaktime Jun 2008 - Nov 2008
Technical Writer
Capital Group Mar 2008 - Apr 2008
Technical Writer
Focus Visual Communication Jan 2004 - Dec 2007
Technical Writer and Web Site Designer
Education:
Clark University 1984 - 1985
Worcester State University
Bachelors, Bachelor of Arts, English
Skills:
Technical Writing Online Help Framemaker Software Documentation Visio Html Robohelp Editing Software Development Quality Assurance Training Technical Documentation User Interface Design Security Manuals Proofreading Wordpress Newsletters Content Management Blogging Troubleshooting Management Javascript Team Leadership Marketing Strategy Web Design Usability Web Content Photoshop Information Architecture Strategy Technical Communication Snagit Instructional Design