Deirdre J Slocumb

Customer Service Representative Iv

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Location:

127 Cedar St, Springfield, MA 01105

Industry:

Utilities

Work:

Northeast Utilities since Dec 2003
Customer Service Representative
Dow Jones & Company Jan 1996 - Jan 2003
Customer Relations Representative
Massachusetts Mutual Life Insurance Co Jan 1991 - Jan 1995
Service Analyst

Education:

University of Phoenix 2012 - 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General Springfield Technical Community College 1986 - 1986
N/A, Business Management Howard University 1983 - 1985
N/A, Liberal Arts/Computer Science

Skills:

Customer Service
Program Management
Public Speaking
Call Centers
Training
Outlook
Leadership
Event Planning
Team Building
Policy
Team Leadership
Leadership Development
Time Management
Nonprofits
Social Media
Recruiting
Social Networking
Research
Coaching
Employee Benefits
Strategic Planning
Fundraising
Budgets
Powerpoint
Online Research
Event Management
Public Relations
Management
Motivated Self Starter
Team Oriented
Works Well Individually
Works Well In A Team
Flexible To Change
Positive Can Do Attitude
Solutions Focused
Highly Detail Oriented
Job Coaching
Organization
Customer Oriented

Languages:

Spanish

Deirdre Slocumb

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