Vertafore since Feb 2013
Product Support Specialist II
Alutiiq - Redstone Arsenal, Huntsville, AL since Feb 2012
Help Desk PC Support
Lockheed Martin/EMCO Technologies Aug 2008 - Mar 2012
Advanced Helpdesk Support Service Specialist
Avocent Sep 2005 - Aug 2008
Tech Support Specialist II
Lockheed Martin May 2004 - Sep 2005
Senior Help Desk Analyst
Education:
The University of Alabama In Huntsville 1979 - 1980
Auburn University 1978 - 1979
Skills:
Database Administration Leadership Storage Area Networks System Administration Hardware Data Center Active Directory Troubleshooting Bmc Remedy Servers Disaster Recovery Vmware Computer Hardware Virtualization Document Management Security Help Desk Support Technical Support Windows 7 System Deployment Integration Tcp/Ip Itil It Operations Software Installation Windows Server Network Administration Storage San Networking Computer Security Operating Systems Microsoft Exchange Information Technology Firewalls Software Documentation Network Security Dns Sharepoint Vpn It Service Management Citrix It Management Cisco Technologies Microsoft Technologies Visio Vmware Esx Dhcp Windows Xp
Florida SouthWestern State College Punta Gorda, FL Sep 2012 to Jan 2015 Campus Administrative Support AssociateGittleman Management Corporation Saint Paul, MN Oct 2010 to Jul 2012 Resident Manager/CaretakerNorthern Mobile Home Park Schofield, WI Jul 2010 to Oct 2010 Park ManagerCalifornia State University, Stanislaus Turlock, CA Sep 2008 to Jul 2010 Administrative Support Assistant IIStanislaus County Office of Education, Child Family Services, Stanislaus County Childcare Development Local Planning Council Modesto, CA May 2008 to Jul 2008 Administrative AssistantGeneral Growth Properties, Inc Eden Prairie, MN Mar 2005 to Mar 2008 Administrative AssistantWest Metro Education Program, Joint Powers School District Edina, MN Aug 2003 to Mar 2005 Administrative AssistantStanislaus County Office of Education Modesto, CA Dec 1998 to Jul 2003 Administrative Assistant IIFoothill College Los Altos Hills, CA Mar 1995 to Aug 1998 Executive AssistantPacific States Management San Jose, CA Feb 1994 to Feb 1995 Staff AccountantFitness Motivation Institute San Jose, CA Jun 1991 to Jan 1994 Office Manager-Bookkeeper