Olive Crest 2014 - Apr 2016
Case Manager
Westside Pregnancy Clinic 1998 - 2000
Client Services Coordinator
Barlow Respiratory Hospital 1997 - 1998
Clinical Social Worker
California Hospital Medical Center 1996 - 1997
Social Work Intern
Augustus F Hawkins Mental Health Center 1995 - 1996
Social Work Intern
Education:
University of Southern California 1995 - 1997
Masters, Social Work
University of California, Los Angeles 1988 - 1992
Bachelors, Psychology, Sociology
Skills:
Leadership Community Service Surgery Screening Screenings Resources High School Students Teaching Crisis Intervention Central Asia Mental Health Discharge Planning Pregnancy Education Psychosocial Integrative Windows Vista Tests Referrals Highways Birth Compassion Shelter Adoption Protocol Critical Care Case Management Approval Process Treatment Assessment Psychotherapy Nicu Patient Support Social Work Pediatrics Kazakhstan Emergency Room Dsm Childcare Outpatient Health Education Small Group
Mediacom Communications 2012 - 2012
Customer Service Representative
At&T 2008 - 2009
Team Manager
Apac Customer Services 2005 - 2008
Team Manager
Aaa 2003 - 2005
Call Center Representative
Afni 1996 - 2002
Corporate Trainer
Education:
Northern Illinois University 1991 - 1994
Sterling Hight School 1988 - 1991
Skills:
Customer Retention Registration Customer Service Management Store Management Employee Training Customer Service Call Center Customer Support Csrs Long Term Relationship Building
2009 to 2000 Store ManagerManpower Moline, IL Feb 2012 to Jul 2012 Customer Service RepresentativeAT&T Mobility Davenport, IA 2008 to 2009 Team ManagerTrinity Medical Center Rock Island, IL 2008 to 2008 RegistrarAPAC Customer Services, Inc Davenport, IA 2005 to 2007 Team Manager
Skills:
Over 15 years experience in the Customer Service Industry