Employment and Consumer Law General Litigation Corporate/Business Trust Litigation Real Property Law Administrative Law/Regulatory Law Probate & Estate Planning Employment & Labor Discrimination Sexual Harassment Wrongful Termination Consumer Protection
ISLN:
919651508
Admitted:
2007
University:
Bowling Green State University, B.S., 2000
Law School:
University of Akron School of Law, J.D., 2007
Isbn (Books And Publications)
The Governmental Process: Political Interests And Public Opinion
Wyndham Worldwide
Analyst
Wyndham Vacation Ownership
Internal Audit Analyst
American Support Sep 2013 - Mar 2014
Workforce Manager
Wyndham Vacation Ownership Mar 2014 - Dec 2011
Operations Performance Analyst
American Support Dec 2011 - Sep 2013
Workforce Supervisor
Education:
Valencia Community College 2011
Skills:
Call Centers Customer Satisfaction Customer Service Customer Experience Workforce Management Team Building Process Improvement Management Leadership Training Performance Management Business Process Improvement Vendor Management Coaching Team Leadership Forecasting Contact Centers Operations Management Call Center Time Management Microsoft Excel Employee Relations Team Management Customer Retention Telecommunications Call Center Development Outsourcing Inbound Marketing Analysis Access Change Management Account Management Recruiting Quality Assurance Process Scheduler Budgets Crm Data Analysis Troubleshooting Technical Support Business Analysis Capacity Planning Telemarketing Salesforce.com Cross Functional Team Leadership Project Planning Microsoft Access
Nov 2011 to 2000 WFM ManagerWyndham Vacation Ownership Inc
Sep 2006 to Nov 2011 Performance AnalystThe Bank of New York Mellon Orlando, FL Jan 2004 to Sep 2006 Master Terminal Operator, Funds Transfer DivisionAmSouth Bank Lake Mary, FL May 2002 to Jan 2004 Teller
Education:
Deltona High School 2000 High School DiplomaValencia Community College Orlando, FL 2011 A.S. in Business Administration - (Currently Attending)
I was born in Grantham in 1955, and during my early years of sketching I was greatly influenced by my Uncle Michael. He spent much of his spare time producing excellent oil paintings of horses, and al...