Info-Tech Assist since Jan 1990
Sr. IT Consultant
SafeNet Dec 2008 - Jan 2013
Technical Support Engineer III
Kinder Morgan Energy Partners Jul 2007 - Oct 2008
Technical Support Analyst
Constellation Brands Inc Aug 2006 - Feb 2007
Network Administrator
Bldg. Materials Holding Corp Jan 2006 - Aug 2006
Sr. Business Analyst
Education:
Axia College of Phoenix University
Napa Junior College
Skills:
Bill Reconciliation Cancellations Team Building Consulting Windows Server Help Desk Support Printing Citrix Insurance Technical Assistance Dreamweaver Windows Computing Adsl Authentication Smartphones Juniper Technologies Finance Access Control Symantec Endpoint Protection Otp Programming Field Support Team Orientation Entrepreneurship Windows Xp Tier 2 Management Pc Computer Science Security Desktop Computers Integration Data Backup Remote Locations Mysql Av Innovative Problem Solver Information Systems Hyena Factor Radius Purchase Orders Photoshop Networking Local Area Network Troubleshooting System Telecommunications Team Track Windows 2000 Network Solutions Toshiba Teleconferencing Norton Ghost Microsoft Office Android Asset Management Concord Sonicwall Ssl Customer Service Enterprise Software Printers Solaris Compaq Esxi Scripting Conferences Subject Matter Expert Virus Documentation Vpn Asa Commercial Real Estate Activations Vmware Hardware Iphone Dameware Broad Based Sbs Verizon Peripherals Backup Exec Operating Systems A+ Certified Business Analysis Energy End User Training Solutions To Problems Licensing Logic Programming Blackberry Tokens Ccna Network Administration Business Intelligence Technical Support Project Planning Distribution Center Operations Contractual Agreements Wlan Catalyst Laptops Servers Server Support Computer Proficiency Business Systems Responsibility Internal Audit Phoenix International Cisco Technologies Active Directory Cables Software Installation Interfaces Moves Microsoft Exchange Administering Connectivity Windows Vista Materials Software Helpstar Satellite Citrix Metaframe Imagination Java Network Communications Polycom Magicians Problem Solving Account Administration Citrix Xenapp Meetings Architecture Video Conferencing
OneLogin San Francisco, CA Feb 2013 to Apr 2014 Sr. Technical Support EngineerSafeNet Concord, CA Dec 2008 to Jan 2013 Technical Support Engineer III (SME & Product Champion)Kinder Morgan Energy Partners Fairfield, CA Jul 2007 to Oct 2008 Technical Support AnalystConstellation Wines Inc Saint Helena, CA Aug 2006 to Feb 2007 Network AdministratorBldg. Materials Holding Corp Dixon, CA Jan 2006 to Aug 2006 Sr. Business AnalystTotal Computer Solutions Napa, CA Apr 2005 to Jan 2006 Technical Consultant